TERMS & CONDITIONS

Our mission is to provide our lovely customers with products that you will simply fall in love with! With that in mind, we want to make the experience of using our website as simple and easy as it can be.

You can contact us at hello@theavidseamstress.co.uk or via our online contact form at any time if there is anything we can do to make this experience even better.

Terms and Conditions

Welcome to www.theavidseamstress.co.uk (the “Website”). We ask all our visitors to read our Terms and Conditions carefully.

This Website is brought to you by Lisa Falconer t/a The Avid Seamstress LTD (“The Avid Seamstress”, or “we” or “us”) and all rights, including copyright, in the content of the Website is owned or controlled by The Avid Seamstress LTD.

The Avid Seamstress LTD and its affiliates provide access to the Website and sells its products to you subject to the Terms and Conditions set out on this page.

If you have any comments or queries relating to this Website, please contact us at hello@theavidseamstress.co.uk or via our online contact form

Terms and Conditions of Sale

Please carefully read these Terms and Conditions before purchasing any The Avid Seamstress products on the Website. By purchasing The Avid Seamstress products on the Website, you agree to be bound by these Terms and Conditions.

Your Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when you registered.

The Website only sells products to individuals who are over sixteen(16) years of age. If you are under sixteen (16), you may use the Website only with the express permission and supervision of a parent or guardian.

The Avid Seamstress LTD reserves the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at its discretion. If we cancel an order, it will be without charge to you.

Feedback and Complaints Policy

We welcome any comments about our service so that we can improve what we are doing. Our aim is to deal with any problems quickly and fairly. If you have reason to complain about our service, please e-mail us at customerservice@theavidseamstress.co.uk stating clearly that you are making a complaint. Our aim is to respond to your complaint within seven (7) working days, either resolving the complaint or with a timescale for resolution.

Pricing and availability

All prices are quoted in Pounds Sterling and are exclusive of VAT until we are VAT registered. All item prices are exclusive of delivery charges. We list availability information for products sold by us on the Website, including on each product information page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. Please note that shipping dates are estimates only. Unless otherwise stated, dispatch dates are not guaranteed and should not be relied upon. As we process your order, we will inform you by email if any products you order are subsequently found to be unavailable.

Despite our best efforts, a small number of the products on the Website may be mis-priced. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping the products or cancel your order and notify you of such cancellation.

Disclaimer and limitation of liability

This Website is provided by The Avid Seamstress on an “as is” and “as available” basis. The Avid Seamstress makes no representations or warranties of any kind, express or implied, as to the operation of this Website or the information, content, materials, or products included on this Website. It is expressly agreed by you that your use of this Website is at your sole risk.

The Avid Seamstress disclaims all warranties, express or implied, including, but not limited to, implied warranties of saleability and fitness for purpose to the fullest extent permissible by applicable law. The Avid Seamstress does not warrant that this Website, its servers, or e-mail by us are free of viruses or other harmful components. The Avid Seamstress will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Laws of certain countries or states do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Electronic communications

When you visit the Website or send emails to us, you are communicating with us electronically. We will communicate with you by email or by posting notices on the Website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Our details

theavidseamstress.com/ theavidseamstress.co.uk is owned by Lisa Falconer and our contact address is:

The Avid Seamstress LTD
20 Island Centre Way
Enfield
EN3 6GS
United Kingdom

Our contact telephone number is +44 (0) 7983 413 929

Our contact email is hello@theavidseamstress.co.uk

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our Website, policies, and these Terms and Conditions at any time.

Events beyond our reasonable control

The Avid Seamstress LTD will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

Your use of the Website, any purchase by you on the Website of any products and these conditions will be governed by and construed in accordance with the laws of England and Wales and will be deemed to have occurred in England. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Your statutory rights are not affected by these Terms and Conditions of Sale.

Ordering fabric and products on our site

We make every effort to provide accurate images of all our products. Colours can look slightly different on different computers so you are welcome to order a swatch if you want to be absolutely sure of the colour or feel of the fabric before you place your order.