WORKSHOP POLICY

We’re excited to welcome you to an Avid Seamstress workshop. Please take a moment to read through our workshop policy before booking.

Booking & Confirmation

• When booking a workshop in full, an email confirmation with your order number will be sent. Please refer to this order number if contacting us at hello@theavidseamstress.co.uk

• Payment plans are available. Please contact us at hello@theavidseamstress should you wish to book a workshop with a payment plan.

• Workshops are confirmed 4 weeks before the workshop date via email. Please add hello@theavidseamstress.co.uk to your contacts to ensure you don’t miss our messages.

Materials & Equipment

• Requirements vary by workshop – please refer to the individual course description.

• A small number of sewing machines are available to borrow; please check availability with us before booking.

• Overlocker machines are provided at the workshop and do not require pre-booking.

Cancellations & Refunds

Our workshops involve significant planning, material ordering, and instructor scheduling. To be fair to all participants, we are unable to make exceptions to the following policy:

• Workshop confirmation: All workshops are confirmed via email 4 weeks before the start date.

• After confirmation:

  • Refunds are not available.

  • Bookings may be transferred to a friend or family member if we are notified in advance and provided with their contact details.

  • If we cancel a workshop, you will be offered either a full refund or the option to transfer to another available date.

• Before confirmation (more than 4 weeks prior):

  • Refunds are not available.

  • A gift voucher for the value of the workshop will be issued.

• Transferred bookings: If a booking is moved to a new date (by your request or due to a cancellation), the above policies apply to the new booking. For example, if you choose to transfer rather than accept a refund, you cannot later request a refund for the new date.

Payment Plan Policy

• A deposit or first instalment secures your place on the workshop.

• The full balance must be paid by the date specified in your payment plan (typically no later than 4 weeks before the workshop).

• If full payment has not been received by the due date, your booking may be cancelled and any payments already made will be non-refundable.

• If you cancel your booking part-way through a payment plan:

  • Any payments already made are non-refundable.

  • No further payments will be taken, and your space will be released.

• If the workshop is cancelled by us:

  • A full refund of all payments made will be issued, or you can choose to transfer to another available workshop.

Liability

• Our liability is limited to the cost of the workshop only.

• We are not liable for any additional costs such as materials purchased in advance, or pre-booked travel and accommodation.

• We are not liable for accidents or injuries that may occur during the workshop.